Welcome to Contented Communications

Here to help your organisation tell its story with passion and purpose

Well-crafted words have the power to spark an interest, prompt an action and change behaviour. 

I can help you to align your communications activity to your organisation’s purpose and strategic direction and connect with your audiences to achieve impact.

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WHO AM I?

About me

I started Contented Communications to help organisations with social purpose discover, develop and deliver excellent written communications.

I’m a communications professional and a member of the Chartered Institute of Public Relations with over 20 years’ experience in the public and private sectors.

I work with talented and trusted creatives to help your organisation communicate more effectively with your audience.

I started out in book publishing and have never lost my love of the written word. From there I floated in the dotcom bubble for a while before moving into public sector communications. During my career, I’ve worked with local government, NHS and third sector organisations and their audiences to create and share compelling communications that gets the message across. 

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WHAT DO I DO?

I can work with you to…

Happy CLIENTS

Don’t just take our word for it

Susan is a first-class communications professional with the ability to provide high level strategic plans but also deliver on media campaigns and innovative communications to support key messages.
Susan can always be relied on to develop and deliver high quality communications to connect with the target audience. She is fantastic at getting to the crux of complex issues succinctly with the right pitch and tone of voice.

Her work is of an extremely high quality and I would highly recommend her.
Joanne Brandon
Director of Communications, Arts, Health Charity and Engagement at Cardiff and Vale University Health Board
Susan has all of the communications bases covered, from marketing and content strategy, through to digital, media and public relations. At the same time, Susan is a fantastic project manager. Always professional, positive and honest. A great communicator and a really enjoyable person to work with.
Karolyn Andrews
Head of Content, Transform Communications
Susan is an experienced and talented communications professional who has worked with the team at Guy’s and St Thomas’ for many years.  From leading our award-winning patient information team to developing content for our children’s website, she always delivers high quality, well-crafted communications that meet the needs of our various audiences and enhance the reputation of the Trust. 

Susan is highly organised, creative and a true professional, equally comfortable working with Board level or frontline staff to create effective campaigns and communications.  I have no hesitation in recommending her.
Anita Knowles
Director of Communications, Guy’s & St Thomas’ NHS Foundation Trust
Susan is a great asset to any communications team. From campaign planning to public consultation events, from media work to stakeholder relations, she’s a skilled professional who brings a measured, strategic approach and builds strong relationships.
Rebecca Chapman
Director of Communications, Curo Housing Association

WHAT NEXT?

Contact us for a chat